Terms of Service

Effective Date: July 5, 2026 | Last Updated: July 5, 2026

Please read these Terms of Service carefully before using our website or services. By accessing or using the website located at eastcoastcafe.rest or placing an order with East Coast Wings, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must discontinue use of our website and services immediately.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and East Coast Wings ("Company," "we," "us," or "our"), governing your access to and use of our website at eastcoastcafe.rest, as well as all related services, content, features, and functionality offered by East Coast Wings (collectively, the "Services").

By accessing this website, creating an account, placing an order, subscribing to any promotional communications, or otherwise engaging with our Services in any capacity, you expressly acknowledge and agree to these Terms. Your continued use of the website after any updates or modifications to these Terms constitutes your ongoing acceptance of the revised Terms.

If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In that case, "you" and "your" will refer to that entity.

These Terms apply to all visitors, registered users, customers, and any other individuals who access or use our Services, regardless of the method or device used to access the website.

2. Description of Services

East Coast Wings is a food service establishment offering a variety of food and beverage items including, but not limited to, chicken wings, appetizers, sandwiches, sides, beverages, and other menu items as updated from time to time. Our Services include:

Online Ordering: Customers may browse our menu and place food orders through our website at eastcoastcafe.rest for dine-in, takeout, or delivery (where available).
Menu Information: We provide detailed descriptions, pricing, nutritional information (where available), and images of our food and beverage offerings.
Promotions and Loyalty Programs: From time to time, we may offer promotional discounts, loyalty reward programs, coupons, or special offers to eligible customers.
Customer Accounts: Users may register for an account on our website to manage orders, save preferences, and access order history.
Catering Services: We may offer catering packages for events and gatherings, subject to availability and separate agreements.
Customer Support: We provide customer service assistance via email at [email protected] to help resolve inquiries, complaints, or order-related issues.
Digital Content: Our website may include blog posts, recipes, promotional videos, images, and other digital content for informational and marketing purposes.

We reserve the right to modify, suspend, discontinue, or update any aspect of our Services at any time, with or without notice, at our sole discretion. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

Menu availability, pricing, and hours of operation are subject to change without prior notice. Certain menu items may be subject to limited availability, seasonal offerings, or regional restrictions.

3. User Obligations and Prohibited Activities

3.1 User Responsibilities

By using our Services, you agree to:

Provide accurate, current, and complete information when creating an account or placing an order.
Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access or use of your account.
Use our website and Services only for lawful purposes and in accordance with these Terms.
Comply with all applicable federal, state, and local laws and regulations in connection with your use of our Services.
Ensure that all orders placed through our website are made with genuine intent and that payment is valid and authorized.
Treat our staff and other users with respect and courtesy in all communications.
Promptly notify us of any allergies, dietary restrictions, or special requirements at the time of ordering, as East Coast Wings cannot guarantee allergy-free food preparation environments.

3.2 Prohibited Activities

You expressly agree that you will NOT:

Use our website or Services for any unlawful, fraudulent, deceptive, or unauthorized purpose.
Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
Attempt to gain unauthorized access to any portion of our website, server, database, or network systems.
Introduce viruses, malware, spyware, ransomware, or any other harmful or disruptive code into our website or systems.
Use automated tools, bots, scrapers, crawlers, or other software to extract data from our website without our express written consent.
Engage in any activity that could damage, disable, overburden, or impair our website or interfere with any other party's use of the Services.
Attempt to reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of our website.
Post or transmit any defamatory, obscene, offensive, harassing, or otherwise objectionable content through our website or communications channels.
Place fraudulent, fictitious, or bad-faith orders, including orders placed with the intent to cancel or orders that constitute abuse of our promotional or refund policies.
Resell or commercially exploit our Services or content without our prior written authorization.
Collect or harvest any personally identifiable information from our website without authorization.
Violate any applicable laws, including but not limited to consumer protection laws, data protection regulations, or food safety laws.
Use our intellectual property, trademarks, logos, or branding without our express written permission.

We reserve the right to suspend or terminate your access to our Services immediately and without notice if we determine, in our sole discretion, that you have violated any of these prohibitions or any other provision of these Terms.

4. Account Registration and Security

To access certain features of our website, including online ordering and loyalty programs, you may be required to create a user account. When registering, you must provide accurate and complete information, including your full name, email address, and contact number.

You are solely responsible for maintaining the confidentiality of your password and account information. You agree to accept responsibility for all activities that occur under your account. East Coast Wings will not be liable for any loss or damage arising from your failure to safeguard your account credentials.

You must be at least 13 years of age to create an account on our website. If you are under 18 years of age, you may only use our Services with the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from children under the age of 13 in violation of the Children's Online Privacy Protection Act (COPPA).

5. Payment Terms

5.1 Pricing and Fees

All prices listed on our website are in United States Dollars (USD) and are subject to change without prior notice. Applicable sales taxes, delivery fees, service charges, and gratuities (where applicable) will be calculated and displayed at checkout prior to final order confirmation.

5.2 Payment Methods

We accept various forms of payment including major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other payment methods as indicated on our website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

5.3 Order Confirmation and Charges

Your order is confirmed only upon receipt of a confirmation email or notification from East Coast Wings. We reserve the right to cancel or refuse any order at any time for reasons including, but not limited to, unavailability of items, pricing errors, suspected fraud, or inability to obtain payment authorization.

5.4 Refunds and Cancellations

Refund and cancellation policies are subject to the specific circumstances of each order. As a general policy, once food preparation has commenced, cancellations may not be accepted. If you receive an incorrect or unsatisfactory order, please contact us immediately at [email protected]. Refunds or replacements will be issued at our sole discretion based on the nature of the complaint. All refund decisions are final unless otherwise required by applicable law.

5.5 Promotional Offers and Discounts

Promotional codes, coupons, and discounts are subject to specific terms and conditions associated with each offer. Promotions are non-transferable, may not be combined with other offers unless stated, and are valid only for the specified period. We reserve the right to withdraw, modify, or limit promotional offers at any time.

6. Intellectual Property Rights

All content, materials, and intellectual property available on or through our website, including but not limited to text, graphics, logos, photographs, videos, menu designs, software, code, trade names, trademarks, service marks, and trade dress (collectively, "Intellectual Property"), are owned by or licensed to East Coast Wings and are protected under applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable state laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our website solely for personal, non-commercial purposes in connection with our Services. This license does not include:

The right to reproduce, distribute, modify, create derivative works from, or publicly display any of our Intellectual Property.
The right to use our trademarks, logos, or branding in any manner without our express written consent.
The right to use our content for any commercial purpose or for any public display.
The right to remove or alter any proprietary notices or labels on our content.

Any unauthorized use of our Intellectual Property may violate copyright, trademark, privacy, and other laws and could result in legal action. If you believe that any content on our website infringes your intellectual property rights, please contact us at [email protected] with a detailed description of the alleged infringement in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

7. Food Safety, Allergens, and Nutritional Information

East Coast Wings takes food safety seriously and operates in compliance with applicable federal, state, and local food safety regulations, including standards set by the U.S. Food and Drug Administration (FDA) and local health departments. However, we make no guarantee that our food items are free from allergens, including but not limited to peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish.

Our kitchen handles multiple allergens, and cross-contamination is possible. Customers with food allergies or dietary restrictions are strongly encouraged to contact us directly before placing an order to discuss their specific needs. East Coast Wings shall not be liable for any adverse reactions resulting from undisclosed allergen sensitivities.

Nutritional and caloric information provided on our website is approximate and provided for general informational purposes only. Actual nutritional content may vary based on preparation methods, portion sizes, and ingredient substitutions.

8. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or services, including delivery partners, payment processors, and social media platforms. These links are provided for your convenience only and do not constitute an endorsement, sponsorship, or recommendation by East Coast Wings. We have no control over the content, privacy policies, or practices of third-party websites.

Your interactions with third-party services are governed by those parties' own terms and privacy policies. We strongly encourage you to review the terms and privacy policies of any third-party services you access through links on our website. East Coast Wings shall not be liable for any loss or damage arising from your use of or reliance on any third-party content, products, or services.

9. Disclaimers — As-Is Basis

PLEASE READ THIS SECTION CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS.

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EAST COAST WINGS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
WARRANTIES THAT OUR WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
WARRANTIES AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR INFORMATION ON OUR WEBSITE;
WARRANTIES THAT DEFECTS IN OUR WEBSITE WILL BE CORRECTED;
WARRANTIES REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIALS OBTAINED THROUGH OUR SERVICES.

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF APPLICABLE LAW DOES NOT ALLOW SUCH EXCLUSIONS, SOME OR ALL OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EAST COAST WINGS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, OR THE COST OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO EAST COAST WINGS DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).

THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND SHALL APPLY EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. IF APPLICABLE LAW IN YOUR JURISDICTION DOES NOT PERMIT SUCH LIMITATIONS, SOME OR ALL OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to defend, indemnify, and hold harmless East Coast Wings and its officers, directors, employees, agents, contractors, affiliates, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

Your use of or access to our website or Services;
Your violation of these Terms or any applicable law or regulation;
Your violation of any third-party rights, including intellectual property rights, privacy rights, or proprietary rights;
Any content you submit, post, or transmit through our website;
Your negligence, willful misconduct, or fraudulent behavior;
Any dispute between you and a third party arising in connection with your use of our Services.

East Coast Wings reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate fully with East Coast Wings in asserting any available defenses. You shall not settle any claim without our prior written consent.

12. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to these Terms or your use of our Services shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which East Coast Wings operates, without regard to its conflict of law principles.

You acknowledge and agree that any legal action or proceeding arising from or relating to these Terms or our Services shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States. You hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

These Terms are also subject to applicable federal laws of the United States, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive trade practices, and other applicable federal consumer protection statutes.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact East Coast Wings at [email protected] and provide written notice describing the nature of the dispute, the specific relief sought, and the contact information for the party asserting the claim. The parties shall attempt in good faith to resolve the dispute through informal negotiation within thirty (30) days of receipt of such notice.

13.2 Binding Arbitration

If the dispute is not resolved through informal negotiation within thirty (30) days, both parties agree to resolve any remaining dispute through binding arbitration, rather than in court, except that either party may bring an individual claim in small claims court if the claim qualifies. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) or JAMS, as mutually agreed upon by the parties, and shall take place in the United States.

The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs of arbitration unless the arbitrator determines that one party's claims or defenses were frivolous or brought in bad faith.

13.3 Class Action Waiver

YOU AND EAST COAST WINGS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CLASS ARBITRATION, CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class or representative proceeding.

13.4 Jury Trial Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, BOTH PARTIES WAIVE THEIR RESPECTIVE RIGHTS TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF OUR SERVICES.

14. Term and Termination

These Terms shall remain in full force and effect as long as you use our website or Services. We reserve the right, in our sole discretion, to:

Terminate or suspend your account and access to our Services at any time, with or without cause or notice;
Restrict your access to certain features or content of our website;
Remove any content you have submitted to our website that we determine, in our sole discretion, violates these Terms or any applicable law.

You may terminate your account at any time by contacting us at [email protected]. Upon termination, your right to access and use our Services will immediately cease. Termination of your account shall not relieve you of any obligations or liabilities arising prior to the date of termination.

Sections of these Terms that by their nature should survive termination — including but not limited to Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution — shall survive any termination or expiration of these Terms.

15. Changes to Terms

East Coast Wings reserves the right to update, modify, or replace these Terms of Service at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In the event of material changes to these Terms, we may also notify you by email (if you have provided an email address), by posting a prominent notice on our website, or by other means we deem appropriate.

It is your responsibility to review these Terms periodically for any changes. Your continued use of our website or Services following the posting of any changes constitutes your acceptance of such changes. If you do not agree to the revised Terms, you must cease using our website and Services immediately.

We encourage you to review these Terms each time you use our Services to ensure that you are familiar with the most current version of our policies.

16. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, as applicable, and other relevant privacy regulations. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

17. Accessibility

East Coast Wings is committed to ensuring that our website and Services are accessible to all individuals, including those with disabilities, in accordance with applicable laws including the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. If you experience any difficulty accessing our website, please contact us at [email protected] and we will make reasonable efforts to accommodate your needs.

18. Force Majeure

East Coast Wings shall not be liable for any delay or failure to perform our obligations under these Terms to the extent such delay or failure results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, labor disputes, power outages, telecommunications failures, civil unrest, terrorism, or any other event beyond our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, we will make reasonable efforts to notify you and to resume normal operations as soon as practicable. Our obligations under these Terms will be suspended for the duration of the Force Majeure Event.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or additional terms and conditions published by East Coast Wings on our website, constitute the entire agreement between you and East Coast Wings with respect to your use of our Services, and supersede all prior or contemporaneous communications, agreements, representations, or warranties, whether oral or written, between the parties regarding the subject matter hereof.

No failure or delay by East Coast Wings in exercising any right, power, or remedy under these Terms shall operate as a waiver of such right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any further or other exercise of the same or any other right, power, or remedy.

20. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the intent of the original provision to the maximum extent possible. If such modification is not possible, the affected provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

The invalidity or unenforceability of any provision of these Terms in one jurisdiction shall not affect the validity or enforceability of such provision in any other jurisdiction, nor shall it affect the validity or enforceability of any other provision of these Terms in any jurisdiction.

21. No Waiver

The failure of East Coast Wings to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Any waiver by East Coast Wings of any provision of these Terms in a specific instance shall not be deemed to constitute a waiver of the same or any other provision for any future instance.

22. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without the prior written consent of East Coast Wings. East Coast Wings may freely assign, transfer, or delegate its rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets, or by operation of law. Any purported assignment by you in violation of this provision shall be null and void.

23. Electronic Communications

By using our website and Services, you consent to receive communications from East Coast Wings electronically. We may communicate with you via email or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

24. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you need to report a violation or submit a legal inquiry, please contact us using the information below:

Company Name	East Coast Wings
Website	eastcoastcafe.rest
Email Address	[email protected]
Location	United States

We will make every reasonable effort to respond to all legitimate inquiries within a timely manner. For urgent matters related to food safety, please contact your local health authority in addition to reaching out to us.

Acknowledgment: By using the website at eastcoastcafe.rest or any Services offered by East Coast Wings, you acknowledge that you have read these Terms of Service in their entirety, that you understand them, and that you agree to be legally bound by all of their provisions. If you are accepting these Terms on behalf of an organization or entity, you represent that you have the legal authority to bind that organization or entity to these Terms.

These Terms of Service were last updated on July 5, 2026. East Coast Wings reserves the right to modify these Terms at any time. Please check this page regularly for the most current version.